You will absolutely love our products and services.
For one-on-one coaching services we are unable to provide a refund as there is limited time in the schedule and when you purchase time with Gene you are prevent others of being able to sign up for time. If you decide that you do not want to use the time that you have purchased you can use the remaining value for to exchange for digital product or you may transfer the time to someone else.
However, you’re fully protected by a 100% money-back return policy for all digital and physical products.
Here’s how it works for physical and digital product.
First 30 Days
If you are dissatisfied at any time during the first 30 days after purchase, simply return all physical products we shipped to you, delete all digital video, audio, and text files you obtained from us, and ask for a full refund. You will get your money back. That’s a firm promise and commitment.
After 30 Days
If for some reason you are dissatisfied more than 30 days after purchasing using a multi-payment option (such as monthly or 3-pay), simply return all physical products we shipped to you, delete all digital video, audio, and text files you obtained from us, and ask for a refund of any part of the purchase price you have paid in the last 30 days. We will refund that portion of the purchase price.
In order to obtain a full or partial refund under this policy, physical products should be shipped at your expense to the address listed below, must include your purchase information (such as a copy of your receipt) so that we can make a refund, and the products should be in merchantable condition (i.e. we could resell them because they’re in good condition). Returned physical products are subject to a re-stocking fee equivalent to 0 percent of the purchase price.
Contacting Us
Email your refund requests to gene[at]tappingqanda.com. Please include the words “Refund Request” in the subject line of your email.
Send your written refund requests by first class postal mail to:
TappingQ&A
Attn: Refunds Department
257 Grand St #9
BROOKLYN, New York 11211
United States
To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers.
Please remember that asking for a refund but continuing to use products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.
This refund policy was last updated on January 1, 2015.
This policy is Copyright © 2008-2015 Law Office of Michael E. Young PLLC, and licensed for use by the owner of this website at http://TappingQandA.com. All Rights Reserved. No portion of this document may be copied or used by anyone other than the licensee without the express written permission of the copyright owner.